Microsoft 365 Exchange Online Support Engineer Specialty MS-220 Material

Jasmine Deng
4 min readJul 4, 2022

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Microsoft 365 Exchange Online Support Engineer Specialty MS-220 Material Share

A company uses Exchange Online. A user named User1 receives a notification that their mailbox is full. You verify that User1’s mailbox size is 49.8 GB. You need to increase the maximum size of User1’s mailbox to 99 GB. Which two actions should you perform? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.
A. Assign an Exchange Online Plan 1 license to User1.
B. Run the set-Mailbox cmdlet.
C. Run the Get-Msolsubscription cmdlet.
D. Assign an Exchange Online Plan 2 license to User1.
Answer: AC

A company uses Exchange Online. You observe that emails are being automatically forwarded to external recipients using inbox rules and SMTP forwarding. You need to create a report that lists forwarded emails. What should you use?
A. Microsoft 365 compliance
B. the Get-TransportRule Cmdlet
C. Exchange admin center
D. the Get-OutboundConnector cmdlet
Answer: D

A company uses Exchange Online. The company creates a public folder mailbox named Pub1. A user named User1 reports they are unable to access Pub1. User1 reports they receive the following error message after you configure the permission on Pub1:
There is no existing permission entry found for user: User1
You need to resolve the issue. Which cmdlet should you use?
A. Update-PublicFolder
B. Update-PublicFolderMailbox
C. Set-PublicFolder
D. Update-PublicFolderHierarchy
E. Set-MailPublicFolder
Answer: A

A company uses Exchange Online. The company enables Microsoft Office 365 Message Encryption (OME). A user named User1 sends an encrypted email to a dynamic distribution group named DDG1. A user named User2 receives the email from DDG1 but is unable to open the encrypted email. You need to resolve the issue. What should you do?
A. Configure the scope of the address book policy to include DDG1 as a member.
B. Configure the MIME types that are associated with the default Microsoft Outlook Web App policy.
C. Instruct User2 to upgrade their internet browser.
D. Instruct User1 to send the encrypted email to User2.
Answer: B

A company uses a Microsoft Exchange Server 2019 hybrid environment. User mailboxes are hosted on the Exchange Server. You observe that user mailboxes are configured to automatically forward emails to external recipients. You need to identify which mailboxes are automatically forwarding emails. What should you use?
A. an auto forwarded messages report
B. a mail flow rule
C. an outbound spam policy
D. a role assignment policy
Answer: C

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